Robotic Process Automation (RPA) is defined by the Institute of Robotic Process Automation and Artificial Intelligence (IRPAAI) as “the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”
Simply put, it uses technology or robots to automate tedious and repetitive business tasks, freeing up humans to do other tasks where they can be more productive. These solutions have started gaining popularity because of its flexibility and ease of use. They are so user-friendly that even people who are not tech-savvy will have no problem using them. RPA can be applied in a wide range of industries and in areas such as process automation, IT support and management, and automated assistance.
With proper implementation, robotic process automation can be very effective and can provide many benefits to key areas of your business.
By using robots, your business can do away with costs related to hiring and maintaining human workers, such as salaries and benefits. There are likewise potential cost benefits to be achieved due to improved efficiencies in your operations.
Using robots minimizes or eliminates errors and language barriers as well as improves accuracy, productivity, and quality of work. This will make your operations more efficient. The higher the quality of your products and services, the happier your customers will be.
Improved information technology
RPA can be easily integrated with your existing systems. Processes can also be easily replicated across business units, even spanning geographies. Your business will have access to better insights and analytics and be assured of no information loss due to RPA’s remote back-up and disaster recovery capabilities. Auditing and reporting will also be easier resulting to better compliance.
Flexibility with human resources
With less need to hire and maintain human workers, there would be lesser need as well for monitoring, governance, and training. You can avoid turnover and labor disputes. There will be no attrition and retention issues to deal with. Your human resources can be redirected to other more challenging tasks which can help improve employee empowerment.
Clearly, RPA robots are revolutionizing how we do business. WorkFusion’s Robotic Process Automation can be easily applied to various business processes. So long as you can pinpoint why your business needs automation and where it can be implemented, its impact on work can help you reap many strategic and financial benefits.
Author Bio: Rana Tarakji is an entrepreneur and a contributing writer at OneSEO who lives in Beirut, Lebanon. Rana Tarakji is passionate about digital marketing, startups, helping entrepreneurs grow, and empowering them to live their dreams. She has worked as a digital marketer, a technology co-founder and business developer, and a writer.